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FAQ    

 

Shopping Online

COVID-19 UPDATE:

During alert Level 2 our physical shop is open to customers.

In accordance with government guidelines, we will be limiting numbers in the shop.

Please be prepared for a short wait during peak times, and respect social

distancing and health & safety regulations while in-store.

If you would prefer to shop on our online store, our staff will be processing

and posting out orders, seven days a week between 10am - 5pm.

We will continue to offer free delivery throughout NZ.

Contactless click and collect is also available. Please call 03 379 2882 before

coming in to collect your order, so we can ensure that it is ready for you.

If you need to get in touch please utilise one of the following methods: Phone: 03 379 2882 Email: enquiry@scorpiobooks.co.nz Facebook/ Instagram: Scorpio Books

Are you selling books under Level 2?

Yes! We are resuming normal trading hours under Level 2.

We are also able to process orders and post out books to you.

Please note, courier companies across NZ are currently dealing with a backlog

of deliveries - so you should expect delivery delays.

Our staff are available 10am - 5pm, seven days a week to take enquiries and

process orders.

How much is postage?

We offer free postage on all orders within New Zealand.

How long will it take to receive my order?

We have had an influx of online orders and we are working hard to get them all processed

and posted out in a timely manner.

Please note that couriers will also be doing their best to work through all of these deliveries.

We estimate it may take up to a week for us to process your order and get it sent out with

the courier. Please be patient with them and with us. 

Can I order online and pick up my order at the shop?

Yes, we are offering click and collect under Level 2. Same-day collection is available,

please phone us on 03 379 2882 to notify us of your intended collection time.

If you don’t call before collecting, there will be a short delay while we process your order.

Can I buy vouchers online?

Yes, you can buy web vouchers or in-store vouchers on our website. Click here

or put 'voucher' in the search bar.

Please note, in-store vouchers can not be used as online payment.

 

Can I use my paper voucher for payment online?

At this point, we are unable to accept paper vouchers online.

However, we can happily take your payment over the phone. Just give us a call

on 03 379 2882 during our shop hours.

You will need to supply us with a photo of the voucher.

The book I want doesn't show up on your website. Can I still order it?

Our website shows a real-time inventory of what is available in the shop.

If you can't find the book on our online shop it means that it is temporarily out of stock.

Simply get in touch, and we'll look at ordering it for you.


 

 

Poetry Launch | Ruth Hanover & Victoria Broome

Cold Hub Press and Scorpio Books warmly invites you to a double poetry launch: Other by Ruth Hanover and How We Talk to Each Other by Victoria Broome. To be introduced by Paul Millar and Morrin Rout, followed by readings from the authors.

Wednesday 27 March, 5.50pm drinks for 6pm start

at Scorpio Books

RSVP to Tamsin@scorpiobooks.co.nz

Book Launch | Frensham: A New Zealand garden

Quentin Wilson Publishing and Scorpio Books warmly invite you & a guest to the launch of Frensham: A New Zealand garden by Margaret Long & Juliet Nicholas. To be introduced by Di Madgin.
Divided by month and season, beginning with Summer, Margaret and Juliet, in words and images respectively, reveal the story of the garden and its changes during a year at Frensham.

Thursday 4 April, 5.30pm drinks for 6pm start

at Scorpio Books

RSVP to Tamsin@scorpiobooks.co.nz

Book Launch | Frensham: A New Zealand garden

Quentin Wilson Publishing and Scorpio Books warmly invite you & a guest to the launch of Frensham: A New Zealand garden by Margaret Long & Juliet Nicholas. To be introduced by Di Madgin.
Divided by month and season, beginning with Summer, Margaret and Juliet, in words and images respectively, reveal the story of the garden and its changes during a year at Frensham.

Thursday 4 April, 5.30pm drinks for 6pm start

at Scorpio Books

RSVP to Tamsin@scorpiobooks.co.nz

Book Launch | Frensham: A New Zealand garden

Quentin Wilson Publishing and Scorpio Books warmly invite you & a guest to the launch of Frensham: A New Zealand garden by Margaret Long & Juliet Nicholas. To be introduced by Di Madgin.
Divided by month and season, beginning with Summer, Margaret and Juliet, reveal the story of the garden and its changes during a year at Frensham.

Thursday 4 April, 5.30pm drinks for 6pm start

at Scorpio Books

RSVP to Tamsin@scorpiobooks.co.nz

Book Launch | Frensham: A New Zealand garden

Quentin Wilson Publishing and Scorpio Books warmly invite you & a guest to the launch of Frensham: A New Zealand garden by Margaret Long & Juliet Nicholas. To be introduced by Di Madgin.
Divided by month and season, beginning with Summer, Margaret and Juliet, reveal the story of the garden and its changes during a year at Frensham.

Thursday 4 April, 5.30pm drinks for 6pm start

at Scorpio Books

RSVP to Tamsin@scorpiobooks.co.nz