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Shipping and Delivery: 17/10/2019

All stock levels on website correspond with stock in our shop in the BNZ Centre, 120 Hereford Street.
If for any reason the item is not available when processing customer will be contacted within 1-2 business days of order with options to special order or cancel with full refund.

Free Shipping Within New Zealand:
Estimated delivery of 2-3 working days. Orders processed within 1-2 business days and couriered using signature tickets through Courierpost NZ.
Tracking details are available on request for overdue items, however there will be no email confirmation of shipment.

In Store Pick-up
Orders should be available to collect from our BNZ Centre shop as soon as they are placed, although customers should expect a few minutes for location and processing of the order.

International Shipping:
International Shipping costs are of customers expense and are to be arranged after purchase and will depend on item weight and destination.
Goods will be sent using the cheapest option through New Zealand Post, this is typically untracked with delivery between 2-6 weeks depending on destination.
A refund to the payment card used will be given on any overpayment of shipping, this may take up to two weeks to process.